Booking a cleaning service with U Get a Maid is easy. You can schedule your appointment online through our website or by calling our customer service team. We’ll find a convenient time that works best for you.

Remove clutter and personal items from the areas to be cleaned. This helps our team clean thoroughly and efficiently.

Our rates for residential cleaning services vary based on the type and size of the cleaning required. For an accurate quote, please contact us directly or visit our website to request a personalized estimate.

If you need to reschedule or cancel a cleaning service, please notify us at least 24 hours in advance. You can do this by calling our customer service team or managing your appointment through our online booking system.

Yes, all of our cleaning professionals are fully insured and undergo thorough background checks. We prioritize your safety and peace of mind by ensuring that our team members are trustworthy and reliable.

We offer residential cleaning services throughout California. Check our website or contact us to confirm if we serve your location.

Yes, we do offer same-day cleaning services based on availability. Please contact us as early as possible to check for availability.

The duration of a cleaning appointment depends on the size of your home and the type of service requested. Generally, appointments can range from 1 to 4 hours.

Yes, you can request the same cleaner for consistency. We will do our best to accommodate your preference.

If you're not happy with the cleaning, contact us within 24 hours. We'll address your concerns and make it right.

Yes, we occasionally offer discounts and promotions. Please check our website or subscribe to our newsletter for the latest deals.

We accept various payment methods, including credit/debit cards, checks, and online payments through our secure payment portal.

No, our cleaning professionals come fully equipped with all necessary supplies and equipment. However, if you prefer us to use your products, please let us know in advance.

Absolutely! We offer customizable cleaning plans to meet your specific needs. Just let us know your preferences when booking.

The frequency of cleaning services depends on your needs and lifestyle. We offer weekly, bi-weekly, monthly, and one-time cleanings to suit your schedule.

If something gets damaged, report it immediately. We are insured and will handle it promptly.

Yes, we offer eco-friendly cleaning products and practices upon request. Please mention your preference when booking your appointment.

Yes, you can leave detailed instructions for our cleaning professionals to ensure your specific needs and preferences are met.

Contact us as soon as possible to update your service request. We’ll adjust your appointment to include or exclude the services as needed.

We have secure procedures for key handling. You can provide us with a key or access code, which will be safely managed by our team to ensure your home remains secure.